Diverse languages & cultures

People who live in Australia come from diverse social, political and economic backgrounds, and have a wide range of experiences, behaviours, and beliefs that will have an impact on their health and wellbeing.

Diverse languages and cultures

To address the needs of people from a migrant or refugee background, we have developed information and programs that suit the diverse needs of these communities. Cancer Council is committed to providing best possible prevention, support, information, and research to reduce the impact of cancer in culturally diverse communities in Australia. 

Cancer Council offers a range of cancer information, resources and publications for culturally and linguistically diverse (CALD) communities.

 

Multilingual appointment card

The printable multilingual appointment card has been developed by Cancer Council Victoria to help culturally and linguistically diverse Australians more easily access healthcare appointments.

Simply fill in your client/patient’s and provider’s details, select your preferred language, submit and print. Patients can use the card to locate and remember their next appointment more easily.

 

Interpreter services

Cancer Council

For the cost of a local call (except from mobiles), your patients can talk confidentially to a cancer nurse with the help of an interpreter.

Simply follow these steps:

  1. Call 13 14 50, Monday to Friday 9 am – 5 pm.
  2. Say the language you need.
  3. Wait on the line for an interpreter (may take up to 3 minutes).
  4. Ask the interpreter to contact the Cancer Council on 13 11 20.
  5. Talk to the cancer nurse with the help of your interpreter.

 

Quitline

Your patients can speak confidentially with a Quitline Advisor with the help of an interpreter.

Simply follow these steps:

  1. Call 13 78 48, Monday to Friday 8 am – 8 pm.
  2. Wait on the line for a Quitline advisor.
  3. Request for an interpreter in your language.
  4. The Quitline Advisor will then arrange for a callback with an interpreter.